1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, register on our site, subscribe to our newsletter, or fill out a contact form, we may collect personal details such as your name, email address, phone number, mailing address, and payment information.
- Non-Personal Information: We may also collect non-identifiable data automatically when you use our website. This may include your browser type, IP address, pages visited, and other analytics to help us improve our website and services.
2. How We Use Your Information
The information we collect may be used in the following ways:
- To Process Orders: We use your personal details to process your orders, provide order updates, and manage any returns or customer inquiries.
- Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
- To Improve Our Website: We use analytics to enhance our website, ensuring it meets your needs.
- Marketing Communications: If you opt-in, we may use your email address to send you updates, promotions, or other information we believe you will find valuable. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: We may share your information with trusted third-party service providers to assist in processing payments, shipping, or maintaining our website. These third parties are obligated to keep your information confidential.
- Legal Requirements: We may release your information when required by law to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to ensure the safety of your data, including encryption, secure servers, and regular vulnerability assessments.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how visitors interact with our site, allowing us to improve its functionality. You may disable cookies in your browser settings, but this could affect the functionality of our site.
6. Your Rights
You have the right to:
- Access: Request information about the data we hold on you.
- Correction: Update any incorrect or incomplete personal details.
- Deletion: Request that we delete your personal information, subject to legal requirements.
7. Third-Party Links
Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or activities. We recommend reviewing their privacy practices before submitting any personal information.
8. Changes to Our Privacy Policy
We may update our privacy policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: contact@otarddolls.com.au
We are here to help and ensure that your privacy is respected and protected.