Welcome to Otard Dolls. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before making a purchase or using our services. If you do not agree with any part of these terms, you should not use our website.

1. General Information

Otard Dolls provides reborn dolls for purchase via our online platform. By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Orders and Payments

• Order Acceptance: Once you place an order, you will receive a confirmation email. Acceptance of the order occurs when we dispatch the items to you. We reserve the right to cancel any order if necessary.
• Payment: We accept major credit/debit cards and other payment methods as displayed at checkout. Payments must be made in full at the time of order.
• Pricing: All prices are listed in [Currency] and include taxes unless stated otherwise. Shipping costs will be added at checkout.

3. Shipping and Delivery

• Shipping Times: We aim to dispatch orders as quickly as possible. Shipping times may vary depending on your location.
• Delivery: You will be provided with a tracking number upon dispatch. We are not liable for any delays caused by courier services.

4. Returns and Refunds

• Returns Policy: If you are not satisfied with your purchase, you may return it within 14 days of receiving the item, provided it is unused and in original condition. Please contact us at contact@otarddolls.com.au for return instructions.
• Refunds: Once we receive and inspect the returned item, we will process your refund. Shipping fees are non-refundable.

5. Product Descriptions

We strive to ensure that all product descriptions and images are accurate. However, due to the handmade nature of our dolls, slight variations may occur. Colors may also appear differently due to screen settings.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of Otard Dolls. You may not use, reproduce, or distribute any part of our website without prior written permission.

7. Limitation of Liability

Otard Dolls will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. This includes but is not limited to damages for loss of data or profits.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from the use of our website or these terms will be subject to the exclusive jurisdiction of the courts in [Country/State].

10. Changes to Terms

Otard Dolls reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any such changes.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us:

Email: contact@otarddolls.com.au

Thank you for choosing Otard Dolls. We look forward to providing you with high-quality, handcrafted reborn dolls.